Customs and Import Duties:
Changing or Canceling Orders
- If you have not checked out yet, you can easily change the quantity of an item by going to the Shopping Cart.
- If you have already checked out and the order has been placed, you will need to contact us via e-mail or fax.
- Should you decide to change or cancel your order, please immediately contact us via e-mail or fax. If your order has already been processed, it may be too late to cancel the shipment.
- We will be happy to change the delivery address as long as your order has not been delivered or is not on its way to being delivered. To request a change to your order's delivery address, please e-mail us the new address information along with your order confirmation number.
Online Tracking Links
EMS Tracking Service: https://postserv.prsb.gov.tw/Trade/CN_Postal50.htm?ID=210103
DHL Tracking Service: http://www.dhl.com/publish/g0/en/eshipping/track.high.html
EMS Shipping Time: http://www.post.gov.tw/post/internet/a_mail/index.jsp?ID=112014#1
ex.Hong kong 1-2 days(package limit:30kg), U.S.A. 4-5 days(package limit:30kg)
DHL Shipping Time: http://www.dhl.com/publish/g0/en/information/faq/cs.high.html
Please contact owais.vapi@gmail.com for more info on shipping or call us on 24 hours helpline +9199244-50000.